AI receptionist

    An AI receptionist that answers every call. Day and night.

    AlumiAI picks up in seconds, answers questions about your business, books the job and sends you the details. No hold music. No missed calls. No voicemail.

    Hear it answer on 09 886 9663

    Answers in seconds

    Picks up in seconds, on the first ring. No hold, no queue. Answers every call, day and night, including weekends and public holidays.

    Books into your calendar

    Takes the details, checks your availability and books the appointment or quote visit.

    Hands over to a person

    Urgent or complex calls transfer to you or the right person on your team with a summary.

    What an AI receptionist actually does

    An AI receptionist is a voice agent that answers your business phone the way a good front desk would. It knows your services, prices, hours and service area. It speaks naturally, understands Kiwi and Aussie accents and asks the questions you would ask.

    Every call recorded, transcribed and summarised in the dashboard. Summaries are sent by text and email, so nothing slips through. Calls or enquiries can be scored or attributed to revenue.

    You approve every word your agent says before it goes live. It can cover every call or work alongside your existing receptionist when your team is busy or off duty.

    Hear a demo agent · See pricing

    The numbers

    What $199 a month covers.

    On the same hours and the same call volume, an AlumiAI agent costs less than a human answering service.

    AlumiAI agentHuman answering service
    Monthly planFrom $199 NZDCompare your provider's quote for the same hours and call volume
    Setup fee$499 NZD, waived when paying annuallyCheck the provider's setup and training fees
    Usage and numbersPublished rates on the pricing pageCheck included usage and additional call charges
    HoursDay and night, weekends and public holidaysSet by the roster
    Pick upSeconds, first ring, no queueDepends on who is free
    Calls at onceSeveralOne per person
    RecordsEvery call recorded, transcribed and summarisedCheck which records your provider includes
    ChannelsCalls, SMS, WhatsApp, iMessage, social DMs, website chat and voicePhone
    SetupLive within 24 hours of a 15 minute callOnboarding and training
    ContractMonthly, no lock inVaries

    How does an AI receptionist handle a real call?

    The caller explains what they need in their own words. Your agent uses your approved services, prices, hours and booking rules to answer. It asks the questions needed to take the next step rather than sending everyone to a contact form.

    For an appointment, it checks your calendar, agrees a time and books it. For an enquiry, it collects the details and sends a summary by text and email. Urgent or complex calls transfer to the right person with a summary so your team has the context.

    Every call is recorded, transcribed and summarised in your dashboard. You can review the conversation as well as the outcome. Calls and enquiries can be scored or attributed to revenue, so the record is more useful than a count of calls answered.

    AI receptionist, voicemail or a human receptionist?

    Voicemail records what a caller chooses to leave. It does not answer a price question, check availability or book an appointment. An AI receptionist holds the conversation and takes the action while the caller is still on the line.

    A human receptionist remains the person for conversations that need personal judgement. AlumiAI handles routine questions, bookings and follow ups with the wording you approve. It answers in seconds on the first ring and takes several calls at once without a queue.

    The choice does not have to be all or nothing. You can keep your team answering during the day and use the agent for overflow, weekends and public holidays. Or let it answer first and transfer the calls your people should handle.

    What should you check before choosing an AI receptionist?

    Ask it a question about your actual services. Then change the question, request a booking and ask for a person. A useful demonstration shows how the conversation ends, not only how natural the greeting sounds.

    Check your number arrangements, calendar, transfer destinations and the information it can share. Existing numbers can be ported and unanswered mobile calls can be forwarded. These decisions define the work your agent does rather than leaving it to a generic script.

    AI agents go live within 24 hours of a 15 minute first call. You approve every word first. Plans are monthly with no lock in. The pricing page separates the plan, setup and published usage rates so you can compare the whole arrangement.

    In use today

    Real businesses. Working agents.

    GoldnThread website

    GoldnThread

    Voice and chat agents plus a receptionist field calls and messages, qualify leads, provide quotes, book demo appointments, follow up leads and make outbound cold calls for appointment setting.

    See the GoldnThread build
    iENTR website

    iENTR

    Voice and chat agents plus a receptionist field calls and messages, qualify leads, provide quotes, book demo appointments, follow up leads and make outbound cold calls for appointment setting.

    See the iENTR build
    Questions

    AI receptionist questions, answered.

    Will callers know it is AI?

    It sounds natural and friendly. If a caller asks, it tells them it is an AI assistant for your business and offers to put them through to a person.

    Can it book appointments?

    Yes. It books into your calendar, confirms the time with the caller and sends them a reminder.

    Can I keep my existing number?

    Yes. Existing numbers can be ported. Keep your number, forward a mobile to your agent or add a new local line.

    How long does setup take?

    Live within 24 hours of a 15 minute first call. You approve every word first.

    Try it before you talk to us

    Ring it tonight. Decide tomorrow.

    09 886 9663
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