AI receptionist New Zealand

    A virtual receptionist built in New Zealand, for New Zealand.

    AlumiAI answers your phone in a natural voice, understands Kiwi accents and place names and books the job while you are on the tools.

    Hear it answer on 09 886 9663

    Made in Auckland

    Built and supported by a New Zealand team. You talk to the people who build your agent.

    Local numbers and 0800

    Existing numbers can be ported. Use your existing number, a new local number or a toll free 0800 line.

    Priced in NZD

    Monthly plans, no lock in. From $199 a month.

    Why Kiwi businesses use an AI receptionist

    When the phone rings while you are on a job, with a customer or off duty, your agent can answer without interrupting the work in front of you.

    Answers every call, day and night, including weekends and public holidays. AlumiAI takes the details and books the work. It knows Te Reo place names, local suburbs and the way New Zealanders talk.

    Agents respond to advertising leads, so paid traffic gets an answer the moment it lands. Ring the live demo on 09 886 9663 and hear it for yourself.

    Hear a demo agent · See pricing

    The numbers

    What $199 a month covers.

    On the same hours and the same call volume, an AlumiAI agent costs less than a human answering service.

    AlumiAI agentHuman answering service
    Monthly planFrom $199 NZDCompare your provider's quote for the same hours and call volume
    Setup fee$499 NZD, waived when paying annuallyCheck the provider's setup and training fees
    Usage and numbersPublished rates on the pricing pageCheck included usage and additional call charges
    HoursDay and night, weekends and public holidaysSet by the roster
    Pick upSeconds, first ring, no queueDepends on who is free
    Calls at onceSeveralOne per person
    RecordsEvery call recorded, transcribed and summarisedCheck which records your provider includes
    ChannelsCalls, SMS, WhatsApp, iMessage, social DMs, website chat and voicePhone
    SetupLive within 24 hours of a 15 minute callOnboarding and training
    ContractMonthly, no lock inVaries

    How does a virtual receptionist fit a New Zealand business?

    Your agent needs to know where you work as well as what you do. AlumiAI uses your services, prices, opening hours and service area to answer questions. It understands Kiwi accents, local suburbs and Te Reo place names.

    A caller asking whether you cover their suburb gets a conversation about your business, not a generic message taking service. Where a booking is appropriate, the agent takes the details, checks availability and books into your calendar.

    Our New Zealand team builds and supports the agent. AlumiAI was founded in Auckland in 2025 by Jos Murray. You speak to the people responsible for setting up your approved answers and handover rules.

    Can I keep my number and my existing team?

    Yes. Existing numbers can be ported. You can also forward unanswered calls from your mobile or add a local number. A new number is an option rather than a reason to lose the number your customers already know.

    Your receptionist can keep answering the calls they can get to. The agent can cover overflow, after hours, weekends and public holidays. It takes several calls at once and transfers urgent or complex calls to a person with a summary.

    For a business with multiple branches, a toll free 0800 number can route callers by location. The Enterprise page covers that setup. A single business does not need to buy a branch routing arrangement just to get its phone answered.

    What does setup involve for a Kiwi service business?

    The first call takes 15 minutes. We establish what the agent should answer, what it can book and where it should transfer a caller. Your services, prices, calendar and service area give it the information it needs to act.

    You approve every word first. AI agents are live within 24 hours of that first call. That is the AI agent delivery promise, separate from the delivery timeframe for a website build.

    Once live, every call is recorded, transcribed and summarised in the dashboard. Summaries also reach you by text and email. You can see what was asked and what happened next rather than relying on a message without context.

    One 0800 or 1800 number for several branches?

    Enterprise covers toll free numbers and location routing. Pricing is based on call volume and branches.

    Explore Enterprise call routing
    In use today

    Real businesses. Working agents.

    GoldnThread website

    GoldnThread

    Voice and chat agents plus a receptionist field calls and messages, qualify leads, provide quotes, book demo appointments, follow up leads and make outbound cold calls for appointment setting.

    See the GoldnThread build
    iENTR website

    iENTR

    Voice and chat agents plus a receptionist field calls and messages, qualify leads, provide quotes, book demo appointments, follow up leads and make outbound cold calls for appointment setting.

    See the iENTR build
    Questions

    AI receptionist NZ questions, answered.

    Is AlumiAI a New Zealand company?

    Yes. Founded in Auckland in 2025 by Jos Murray. Our NZ team builds and supports every agent.

    What is the difference between a virtual receptionist and an AI receptionist?

    A traditional virtual receptionist is a person in a call centre. An AI receptionist picks up in seconds, on the first ring, at any hour, with wording you approve.

    Can I get an 0800 number?

    Yes. Existing numbers can be ported. We can set up an 0800 toll free number and route callers to the right branch or person.

    Do I need to sign a long contract?

    No. Monthly plans, no lock in. From $199 a month.

    Try it before you talk to us

    Ring it tonight. Decide tomorrow.

    09 886 9663
    Hear it answer